Rise Infinity Realtors

Effective Date: 01.04.2025
 

At Rise Infinity Realtors ("we", "us", "our"), we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our website, mobile platforms, or while availing our real estate services.

This policy is in accordance with the provisions of the Information Technology Act, 2000, read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").
 

1. Applicability
 

This Privacy Policy applies to:
 

• Visitors to our website or platforms

• Clients and customers engaging our services

• Persons interacting with us for real estate-related queries, property sales, purchases, loans, interior design, legal vetting, or related services
   

By using our services or submitting your data, you agree to the terms of this policy.
 

2. Collection of Information
 

We may collect the following types of information:
 

a. Personal Information
 

As defined under Rule 2(i) of the SPDI Rules, this includes:

• Full Name

• Address

• Email ID

• Mobile Number

• Government-issued ID (e.g., PAN, Aadhaar)*

• Bank account or financial details*

• Property documents (for transactions)*

*These may qualify as Sensitive Personal Data or Information (SPDI) under Rule 3 of the SPDI Rules.
 

b. Non-Personal Information
 

• Browser and device information

• IP address

• Website usage data through cookies or analytics tools

• Communication metadata (email/chat logs)
   

3. Purpose of Collection and Use
 

Your personal data may be used for:

​

• Providing real estate brokerage and consultancy services

• Legal vetting and property verification

• Loan assistance and bank coordination

• Interior design and home improvement services

• Reinvestment and resale support

• Regulatory and KYC compliance

• Marketing, follow-ups, and client relationship management (CRM)

• Responding to queries and customer support

• Improving our services and website performance
   

We collect only such data as is necessary for the specific purpose and retain it only for as long as necessary under law or for business continuity.
 

4. Disclosure of Information
 

We do not sell or rent your personal information to third parties. However, we may share it:
 

• With third-party vendors, partners, or service providers involved in real estate, legal, loan, or interior services (only on a need-to-know basis)

• With banks, legal advisors, chartered accountants, or loan consultants with your express or implied consent

• With government authorities or courts, if required under law or judicial directive

• For compliance with applicable Indian laws or to protect the rights, property, or safety of Rise Infinity Realtors and its clients
   

All third parties are contractually bound to maintain confidentiality and follow reasonable security standards.
 

5. Consent
 

In accordance with Rule 5(1) and 5(2) of the SPDI Rules, we obtain your consent:
 

• Before collecting SPDI

• Before disclosing your personal data to third parties (except under legal obligation)

You have the right to withdraw your consent at any time by writing to us at [Insert Email ID]. However, such withdrawal may affect your ability to use certain services.
 

6. Data Security Practices
 

In compliance with Rule 8 of the SPDI Rules, we follow Reasonable Security Practices, including:
 

• Encrypted storage of documents

• Firewalled and password-protected systems

• Access control on a need-to-know basis

• Regular audits and internal reviews

• Secure servers and SSL-encrypted websites
   

We are committed to safeguarding your personal information and take all reasonable measures as per industry standards (e.g., ISO 27001).
 

7. Cookies and Tracking Technologies
 

Our website uses cookies and analytics tools to:

• Understand user behaviour and preferences

• Improve site functionality

• Provide a personalised experience
   

You may adjust your browser settings to disable cookies; however, some features may not function properly.
 

8. Retention of Data
 

We retain your data only as long as:

• Required for the purpose for which it was collected

• Mandated by applicable laws, including income tax, RERA, or contractual requirements

Data is securely disposed of or anonymised after the retention period.
 

9. User Rights Under Indian Law
 

Under Indian data protection rules, you are entitled to:

• Review and correct your information

• Withdraw consent (with notice)

• Request for your data to be deleted (subject to legal retention obligations)

• Know the purpose and recipients of data shared
   

For any such requests, please write to: riseinfinityrealtors@gmail.com
 

10. Children’s Privacy
 

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.
 

11. Grievance Redressal Mechanism
 

In accordance with Rule 5(9) of the SPDI Rules, we have appointed a Grievance Officer:
 

Grievance Officer
Rise Infinity Realtors
Email: shakti@riseinfinityrealtors.com
Phone: +91 96111 22157
Address: Off Sarjapur Road, Bangalore 
Response Time: Within 30 days of complaint receipt
 

12. Amendments to This Policy
 

We may revise this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our services post such changes constitutes your agreement to the revised terms.
 

13. Contact Us
 

For questions, requests, or complaints regarding this policy or your data, please contact us at:
 

Rise Infinity Realtors
Email: riseinfinityrealtors@gmail.com
Phone: +91 96111 22157
Website: www.riseinfinityrealtors.com
Address:  1ST FLOOR, S NO 18/1K, NO 1186/18/1,

OM ARCADE BUILDING

OPP TO RGA TECK PARK

CARMELARAM

BENGALURU URBAN

KARNATAKA

560035